Graywind Motorized Top Down Bottom Up Roman Shades | Light Filtering

Width Range: 35-90 inches; Height Range: 25-90 inches

Inside Mount Window Depth Requirement: 1 1/2 inches.

Fabric Material: Polyester
Cassette Size: 3.3/8" h x 2 1/2" d
Headrail Material: Aluminum; Bracket Size: 1 3/8'' h x 1 3/4'' d

Smart Home Compatibility
Alexa, Google Home(via hub).
The remote controls purchased along with the smart blinds are all pre-programmed, allowing you to use them immediately after installation.

Charge the shade with the given USB cable every 3~6 months (depending on usage frequency). The solar panel provides continuous supplemental charging from natural light, reducing manual charging and ensuring reliable daily operation.

Measurement & Installation
Measuring and installing your custom blinds is simple and stress-free. Most customers can measure in minutes and complete installation in about 1hour.
Follow the installation guide for step-by-step instructions. Refer to the measuring guide before placing your order to ensure accurate fit.
Measuring Guide｜​Installation Guide

Online Manual & Smart Setup
We also provide an online manual (User Guide) for customers who have placed an order. By entering your order number, you can access detailed instructions, including an installation guide and smart setup.
Visit the Online Manual to view guides tailored to your specific product and configuration.

Clean & Care
Roman shades are designed for easy everyday maintenance. Regular dusting or gentle wiping with a soft, dry cloth is recommended to keep the fabric clean and looking its best.
For complete care instructions, please visit the Clean & Care Guide for detailed maintenance tips.

Order Processing & Production

• Made to Order: Top Down Bottom Up Shades is custom-made to your specifications.
• Order Confirmation: We’ll email you within 12 hours to reconfirm your measurements and configuration.
• Production Time: Once confirmed, production takes 3–5 days.

Shipping & Delivery

• Free Standard Shipping to the U.S. and most international destinations.
• Standard Delivery: Typically 5–7 days after dispatch.
• Expedited Shipping: Choose at checkout to reduce transit time by 1–2 days.
• Estimated Total Delivery Time: 8–12 days.

Safe & Sound Shipping (SSS)
Every order is covered by our Safe & Sound Shipping (SSS) policy. If your order is damaged, lost, delayed, or held by customs, we take full responsibility. We’ll remake or reship your order at no additional cost and assist with carrier or customs resolution.

View the complete Shipping Policy.

Return & Refund Policy: Tailored to Your Vision
As every product is custom-made, we only accept returns or refunds in the event of a quality issue or if the product differs from your order due to our error. For the best match, we recommend ordering Fabric Swatches before customizing. Contact us within 30 days of delivery if an issue arises.
View the complete Return & Refund Policy.

3-Year Warranty: Built for Long-Lasting Performance
Top Down Bottom Up Shades come with a 3-year warranty, covering manufacturing defects under normal residential use. This ensures lasting reliability and peace of mind for your smart home investment.
View the complete Limited Warranty Policy.